Your privacy matters to us. This Privacy Policy explains exactly what personal data pko login collects from Filipino players, how we use it, and the rights you hold over your own information. Please read this page carefully before registering or using any part of our platform.
When you register on pko login, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your account securely. We may also ask for a government-issued ID during the verification process to comply with Philippine regulations on online gaming. All registration data is stored on encrypted servers and is never shared with third parties for marketing purposes without your explicit consent.
To process deposits and withdrawals in Philippine Pesos, we collect payment-related information such as your GCash or Maya account reference, transaction amounts, and timestamps. We do not store full card numbers or mobile wallet PINs — payment processing is handled through secure, licensed payment gateways. Transaction records are retained for a minimum period required by Philippine financial regulations and are used solely for account management, dispute resolution, and fraud prevention. You can review your full transaction history at any time from within your account dashboard.
When you access our platform, we automatically collect technical data including your device type, operating system, browser version, IP address, and session duration. This data helps us optimise the mobile experience for Filipino players, diagnose technical issues, and ensure the platform performs reliably across different devices and network conditions. Usage data such as pages visited, games played, and features accessed is analysed in aggregate to improve our service. We do not use this data to build individual behavioural profiles for sale to advertisers.
If you contact our support team through the platform, we retain records of those communications including the content of your messages, the date and time of contact, and any resolution steps taken. These records help us provide consistent and accurate support, track recurring issues, and improve our help resources. Support data is accessible only to authorised staff and is not shared externally. You may request a copy of your support history at any time by submitting a data access request through the FAQ page.
pko login uses the personal data we collect strictly for the purposes described in this Privacy Policy. We do not sell, rent, or trade your personal information to any third party for commercial gain. Your data is used to operate and maintain your account, process financial transactions in Philippine Pesos, verify your identity in line with Philippine gaming regulations, and deliver a personalised and secure gaming experience. We may also use your contact details to send you important account notifications, security alerts, or updates to our terms — you cannot opt out of these essential communications while your account remains active. For optional promotional messages, you may update your communication preferences at any time from your account settings.
Our platform uses cookies and similar technologies to keep you logged in, remember your preferences, and measure how players interact with different parts of the site. Essential cookies are required for the platform to function and cannot be disabled. Analytics cookies help us understand which features Filipino players use most, allowing us to prioritise improvements that matter. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use third-party advertising cookies or cross-site tracking technologies.
We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. When data is no longer needed, it is securely deleted or anonymised. We implement industry-standard security measures including SSL encryption, two-factor authentication options, and regular security audits to protect your information from unauthorised access, disclosure, or loss. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incidents that may affect your data.
As a Filipino player, you have rights over your personal data under the Data Privacy Act of 2012 (Republic Act No. 10173). These rights include the right to be informed about how your data is used, the right to access a copy of the personal data we hold about you, the right to correct inaccurate information, and the right to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please reach out to us using the contact details available on the FAQ page.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you through your registered email address or a notice on the platform. Your continued use of pko login after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you always know how your information is being handled.
Quick answers to the most common data privacy concerns from our players in the Philippines.
Your data is safe with us. Join thousands of Filipino players already enjoying live casino, fish games, and slots on pko login — with full transparency on how your information is handled.